POSTAGE & DELIVERY

WE ONLY DELIVER WITHIN AUSTRALIA

ONCE YOU HAVE CHOSEN YOUR ITEMS AND YOUR ORDER HAS BEEN PLACED, YOU WILL RECEIVE AN EMAIL ACKNOWLEDGING THE DETAILS OF YOUR ORDER. THIS EMAIL IS NOT AN ACCEPTANCE OF YOUR ORDER, JUST A CONFIRMATION THAT WE HAVE RECEIVED YOUR ORDER.
WE RESERVE THE RIGHT NOT TO ACCEPT YOUR ORDER IF WE ARE UNABLE TO OBTAIN AUTHORISATION FOR PAYMENT OR THE ITEM ORDERED IS OUT OF STOCK.

ONCE WE HAVE DISPATCHED YOUR ORDER, YOU WILL RECEIVE A DISPATCH CONFIRMATION E-MAIL INCLUDING THE TRACKING DETAILS OF YOUR PARCEL. WE USE DHL EXPRESS FOR ALL OUR DELIVERIES.

DELIVERIES WITHIN AUSTRALIA WILL ARRIVE WITHIN 1-3 BUSINESS DAYS AFTER YOU RECEIVE YOUR DISPATCH CONFIRMATION EMAIL. EVERY EFFORT IS MADE TO HAVE YOUR ITEMS DELIVERED WITHIN THE SPECIFIED WINDOWS.ALL OF OUR PARCELS REQUIRE A SIGNATURE UPON DELIVERY SO PLEASE PROVIDE A DELIVERY ADDRESS THAT WILL BE ATTENDED BETWEEN    9 AM- 5 PM; PLEASE NOTE, WE CANNOT DELIVER TO AUSTRALIAN POST BOXES.

IF YOU ARE PROVIDING A BUSINESS ADDRESS FOR DELIVERY, PLEASE SPECIFY THE BUSINESS NAME. IN THE CASE THAT NO ONE IS AVAILABLE TO SIGN FOR THE DELIVERY, AN ATTEMPTED DELIVERY CARD WILL BE LEFT WITH INSTRUCTIONS AND OPTIONS ON HOW TO GET TO YOUR PARCEL.

DOMESTIC ORDERS WILL INCUR A DELIVERY FEE OF $35. DOMESTIC ORDERS OVER $500 INCLUDE FREE SHIPPING. ALL PRODUCT PRICES INDICATED ARE IN AUSTRALIAN DOLLAR CURRENCY. ALL PRICES ARE GST INCLUSIVE.



 

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